העכבר שלי.. גוסס :(

BlogTV Police21

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העכבר שלי.. גוסס :(

המכתב שלי ל- Logitech
Dear Consumer Support Team, It's been love at first site. It all started back in 1997 when I decided to purchase my first mouse. I was told to look at something from either Micro$oft or Logitech. Micro$oft's products didn't fancy my needs and so I went to Logitech. I was offered to have a look at Logitech's TrackMan(r) Marble (s/n LTO64807717). Right there and then, my love affair started with my TrackMan(r) Marble. I'm a very technical bloke. I care for my computer just as much as it takes care of me. I clean it and care for its parts regularly. I do the same with my mouse. I clean it and care for it always. In on the 7 years it has served me I had never had to open a single screw on my mouse and only did minor external and ball cleanings every month or so. It was a great time and still it. The TrakeMan(r) Marble is a marvel which will truly always be a part of me and my mouse related work. Things were great... but then, it had issues and started to not return the love I had given it for so many years. Instead of being a technologically advanced "mouse" I feel it is now decided to change to "dog" years and coming up on 8 years of relationship it is starting to get old and not respond back as it used to. I'm talking about the middle and right buttons... they decided they will only answer to my requests when they find it easy for them to do so. When I click on either one of them, it will sometimes take effort (a few tries) until I get a response. I'm at a crossroad... where the left lane says "to new mousevill" and the other "fight for your mousevill". I immediately decided to take the latter road and contact my mouse's mother and father, Logitech International. Logitech, please, help me save my mouse :( ! Awaiting your graceful and memorable response, Shai Israel​
 

BlogTV Police48

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שי משתתף בצערך

מי יתן ותדע רק נחת מהעכברים הבאים שלך אתה יודע יש לך כתף תומכת יד מלטפת ואוזן קשבת (אצלי האוזן) ושתדע שכולנו איתך מתי טקס ההשכבה? ואל תשכח יש הרבה דגים בים יש דג שנקרא MX700 מומלץ אגב קטע ענק הרגת אותי מצחוק בגללך בלעתי תותבות של השכנה שלי היא הנשימה אותי
 

BlogTV Police21

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תודהעל התמיכה... אני תרם מבטל

... את האפשרות להחיות את העכבר שלי. נמתין בסבלנות ונראה מה תעשה המעצמה הגדולה מסוגה בעולם לציוד היקפי למחשבים.
 

BlogTV Police26

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עזרה

אפשר להתאגד כל הפוליסים ולשלוח את העכבר של שי לניתוח בחו"ל... אולי הפריס שמעתי שיש שם בית חולים טוב... גם אם העכבר ימות מוות מוחי הם יחזיקו לך אותו בחיים עד שlogitech יענו לך.... שי - כולנו איתך!!
 

BlogTV Police21

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התגובה לא אחרה לבוא...

Response (Rajeev Kaushik) 06/11/2004 05.10 AM Dear Mr. Ben-Naphtali. Thank you for contacting Logitech's Electronic Technical Support. We appreciate your feedback. You have mentioned that the middle and the right buttons of your mouse are not working properly. The issue you have described seems to be a hardware issue. However, you may try uninstalling and reinstalling the MouseWare software using the clean boot procedure. Please follow the steps outlined in the URL given below to do so: Title: Doing a clean install of MouseWare. URL: http://logitech-en-emea.custhelp.com/cgi-bin/logitech_en_emea.cfg/php/enduser/std_adp.php?p_faqid=619&p_created=1087595987 If the issue persists, you will need to upgrade your mouse. Please contact the Logitech dealer in your region to upgrade your mouse. The contact information of the Logitech dealer in Israel is as follows: MAATAK Ltd. 25, Hagra Street 66024 Tel-Aviv Israel 00-972-3688-9666 00-972-3688-8658 / 8917 Should you have any other queries or issues, please do not hesitate to write back to me. If you have any additional questions regarding your product, please feel free to visit our website at http://www.logitech.com Kind Regards, Rajeev Kaushik Logitech Europe SA European Customer Support​
 
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