ביטול טיסה עם חברות אירופאיות העתקתי את התוכן מאתר אמריקאי ולכן הכל באנגלית ואשמח אם תוכלו להתייחס למידע ולומר האם זה גם טוב לנו הישראלים?
If an airline cancels your flight, tries to give you a credit, and refuses to give you a refund, ask to speak to a supervisor. Read them this line on your rights from the DOT: “If your flight is canceled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation–even for non-refundable tickets. You are also entitled to a refund for any bag fee that you paid, and any extras you may have purchased, such as a seat assignment.”
If the representative still won’t budge, you can hang up and call your credit card company as long as you purchased your flight in the last 60 days. As Joe Brancatelli, a veteran business-travel expert, recently tweeted: “Credit cards WILL process refunds. Airline rules and DOT boilerplate are irrelevant now.”
DOT- https://www.transportation.gov/individuals/aviation-consumer-protection/flight-delays-cancellations
ברויטרס נכתב https://www.reuters.com/article/us-...elled-because-of-coronavirus-eu-idUSKCN21Q2L2
הרגולציה של ה-EU https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm
If an airline cancels your flight, tries to give you a credit, and refuses to give you a refund, ask to speak to a supervisor. Read them this line on your rights from the DOT: “If your flight is canceled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation–even for non-refundable tickets. You are also entitled to a refund for any bag fee that you paid, and any extras you may have purchased, such as a seat assignment.”
If the representative still won’t budge, you can hang up and call your credit card company as long as you purchased your flight in the last 60 days. As Joe Brancatelli, a veteran business-travel expert, recently tweeted: “Credit cards WILL process refunds. Airline rules and DOT boilerplate are irrelevant now.”
DOT- https://www.transportation.gov/individuals/aviation-consumer-protection/flight-delays-cancellations
ברויטרס נכתב https://www.reuters.com/article/us-...elled-because-of-coronavirus-eu-idUSKCN21Q2L2
הרגולציה של ה-EU https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm